ERROR: looks like you have lame nameservers

February 5, 2011 · Filed Under DNS · Comment 

You may receive the following error in your DNS report:

ERROR: You have one or more lame nameservers. These are nameservers that do NOT answer authoritatively for your domain. This is bad; for example, these nameservers may never get updated. The following nameservers are lame: 1.1.1.1

There are many resons for this DNS error.

[1] Nameservers are not configured properly in the DNS server.
[2] IP addresses of DNS server are not listening.
[3] Firewall configuration issue.
[4] Nameservers do not resolve proper IP addresses.

Kailash Aghera

Fantastico error ‘You cannot install more than one script in the root directory of a domain’

January 21, 2011 · Filed Under cPanel Hosting Tutorials · Comment 

If there is no script installed in the root (i.e. public_html etc.) for your domain name but you still get the message stating that you cannot install more than one script in the root directory of a domain, it means that a previously installed script was not properly removed. To resolve this problem you should follow these steps:

1. Log in cPanel and go to File Manager
2. Navigate to .fantasticodata in your Home Directory
3. Delete the file installed_in_root.php

Make sure that show hidden files/folders is enabled in your file manager.

SoftLayer and The Planet Begin Merged Operations

November 17, 2010 · Filed Under Business NEWS · Comment 

Dallas—November 16, 2010—SoftLayer Technologies®, the innovative on-demand data center services provider, and The Planet® today began merged operations under the SoftLayer name.

The transaction merging the companies was completed on November 9, creating the largest hosting services provider in the world. The new SoftLayer brings customers the full-range of infrastructure as a service from one source, with fully-automated solutions and innovation, greater technical expertise, expanded geographic diversity, and higher customer value through increased economies of scale. Details include:

76,000+ deployed servers
10 data centers
24,000+ customer accounts in 110+ countries
More than 1,500G of total connectivity

“Our first priority over the last few months has been to create the most seamless transition possible for our customers,” said Lance Crosby, continuing Chief Executive Officer of SoftLayer. “We’re operating as one company, but the only differences customers should notice will be the opportunities they have as we offer more options to more people, with even more value. All products and services continue to be provided, supported, and managed as before.”

Existing Planet accounts and services remain unchanged and accessible through the same control portals that Planet customers have used previously. In addition, the company has greatly integrated the SoftLayer and Planet portals to provide an easier transition for all customers. Legacy Planet customers can log into the SoftLayer Customer Portal with their Planet username and password, access information about their systems on either platform from within either portal, and move between both portals without signing in and out.

New products and services will only be offered on the SoftLayer platform, where the company will consolidate its offerings over time to leverage its advantages in automation and advanced networking architecture. However, legacy Planet customers will not be required to migrate their services, allowing them to decide when such a transition makes the best sense for their individual goals and needs.

“With our merged size, strategic advantages, and market position, we are ready to bring even more changes to the industry than either of us could have alone,” said George Karidis, SoftLayer Chief Strategy Officer, who is also serving as Chief Integration Officer. “We’ve worked hard to get ready for this day. I’m proud and, frankly, impressed by how far we are toward full integration. We’re hitting the ground running, already at a point that many merged companies don’t reach for months.”

SoftLayer’s new executive team brings together leaders from both companies: Mr. Crosby; Mr. Karidis; Tom Blair, Senior Vice President, Sales; Nathan Day, Chief Scientist; Sam Fleitman, Chief Operating Officer; Suzy Fulton, General Counsel; Mike Jones, Chief Financial Officer; and Duke Skarda, Chief Technology Officer.

DH Capital served as exclusive financial advisor to SoftLayer in connection with the merger transaction.

About SoftLayer Technologies
Headquartered in Dallas, SoftLayer is the innovation leader in on-demand web hosting and data center services. As the largest hosting company in the world, SoftLayer lets customers create dedicated, cloud, or seamless hybrid computing environments, leveraging the company’s world-class data center facilities in Dallas, Houston, Seattle, and Washington D.C., and network Points of Presence nationwide. SoftLayer integrates and automates all elements of its platform, empowering enterprises of any size with complete control, security, scalability, and ease-of-management via a leading Customer Portal and Open API. For more information, please visit www.softlayer.com or call 866.398.7638.

Source: http://www.softlayer.com/press/release/501/softlayer-and-the-planet-begin-merged-operations

The Planet is now SoftLayer

November 17, 2010 · Filed Under Business NEWS · Comment 
GI Partners announced the completion of the merger of its portfolio companies SoftLayer Technologies, the innovative on-demand data services provider, and The Planet, the global leader in IT hosting.

The merger creates the largest private hosting and cloud services provider in the world. Its 24,000 customers in 110 countries will be served by 13 facilities across the United States and Europe that house 76,000 servers under management. The newly combined company will operate under the SoftLayer brand and offer a complete range of solutions, including dedicated and managed hosting, cloud services (including hybrid environments), and colocation. This breadth of offerings, combined with SoftLayer’s advanced networking and automation, will provide customers with new levels of scalability and innovation. Organizations of all sizes, from independent developers to large enterprises, will gain considerable operational value from the flexibility and global infrastructure of the combined company.

This combination represents continued activity by GI Partners in the rapidly-evolving internet infrastructure industry.  In August of 2010, GI Partners purchased all of the equity in SoftLayer in partnership with the SoftLayer management team. Since 2006, GI has owned a controlling interest in The Planet. The firm has made several related investments, most notably Digital Realty Trust in 2002, The Telx Group in 2006, and ViaWest in 2010.

Due to GI’s existing ownership positions in SoftLayer and The Planet, the management teams have had significant time to prepare for the transition.  “SoftLayer and The Planet come together with a shared and deep commitment to innovation, to excellence, to our teams, and to meeting customers’ needs like no one else,” said Lance Crosby, who will continue as SoftLayer’s Chief Executive Officer. “Those values will continue to guide the new SoftLayer, as we make the transition as seamless — and advantageous — as possible for customers, employees, and all stakeholders.”

Richard Magnuson, Executive Managing Director of GI Partners, said, “The combination of these two powerful platforms creates a global leader with improved scale, accelerated innovation, broader product offerings, complementary strengths, and unparalleled management depth. As active investors in the industry, we look forward to working with Lance and his team to build an even stronger company in the future.”

The debt financing for the transaction, which provides SoftLayer with substantial liquidity to fund growth, was arranged by a syndicate led by SunTrust Robinson Humphrey and RBC Capital Markets, and includes Societe Generale and Bank of America Merrill Lynch as Co-Documentation Agents.

About SoftLayer
Founded in 2005, SoftLayer provides global, on-demand datacenter and hosting services from facilities across the U.S. We leverage best-in-class connectivity and technology to innovate industry-leading, fully automated solutions that empower enterprises with complete access, control, security, and scalability. With this insightful strategy and our peerless technical execution, we have created the truly virtual data center—and made traditional hosting and managed/unmanaged services obsolete. For more information, visit www.softlayer.com.

About The Planet
The Planet is the leading provider of On Demand IT Infrastructure solutions, hosting more than 18,000 small and medium–sized businesses and 12 million web sites worldwide. Customers have the power to choose from the broadest range of hosting solutions in the industry, from dedicated servers, Essential Managed Services, ManagedHosting and data center colocation, all backed by 24x7x365 support. With the best choice of servers, software tools and world–class service, backed by state-of-the-art data centers and an enterprise-class network, The Planet turns IT into a powerful competitive advantage that enables customers to grow their businesses.

About GI Partners
Established in 2001, GI Partners is a leading private investment firm that focuses on control-oriented investments in asset-backed businesses and properties located in North America and Western Europe. The firm is active in a number of key sectors, including asset-backed IT services, specialty healthcare and education, leisure, commercial real estate, hospitality, retail and financial services. Since inception, the firm has secured $4 billion of capital commitments from recognized institutional private equity and real estate investors in the U.S., Europe, and the Middle East. It is currently investing from GI Partners Fund III. For more information, please visit www.gipartners.com.

Source: http://www.softlayer.com/press/release/481/gi-partners-announces-completion-of-merger-between-softlayer-and-the-planet-

Error while installing SQL 2008 R2

September 12, 2010 · Filed Under Web Hosting · 3 Comments 

You may receive the following error while installing SQL 2008 R2 edition on your system/server:

See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.Configuration.ConfigurationErrorsException: An error occurred creating the configuration section handler for userSettings/Microsoft.SqlServer.Configuration.LandingPage.Properties.Settings: Could not load file or assembly ‘System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089′ or one of its dependencies. The system cannot find the file specified. (C:\Users\Administrator\AppData\Local\Microsoft_Corporation\LandingPage.exe_StrongName_ryspccglaxmt4nhllj5z3thycltsvyyx\10.0.0.0\user.config line 5) —> System.IO.FileNotFoundException: Could not load file or assembly ‘System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089′ or one of its dependencies. The system cannot find the file specified.
File name: ‘System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089′
at System.Configuration.TypeUtil.GetTypeWithReflectionPermission(IInternalConfigHost host, String typeString, Boolean throwOnError)
at System.Configuration.RuntimeConfigurationRecord.RuntimeConfigurationFactory.Init(RuntimeConfigurationRecord configRecord, FactoryRecord factoryRecord)
at System.Configuration.RuntimeConfigurationRecord.RuntimeConfigurationFactory.InitWithRestrictedPermissions(RuntimeConfigurationRecord configRecord, FactoryRecord factoryRecord)
at System.Configuration.RuntimeConfigurationRecord.RuntimeConfigurationFactory..ctor(RuntimeConfigurationRecord configRecord, FactoryRecord factoryRecord)
at System.Configuration.RuntimeConfigurationRecord.CreateSectionFactory(FactoryRecord factoryRecord)
at System.Configuration.BaseConfigurationRecord.FindAndEnsureFactoryRecord(String configKey, Boolean& isRootDeclaredHere)

WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].

— End of inner exception stack trace —
at System.Configuration.BaseConfigurationRecord.FindAndEnsureFactoryRecord(String configKey, Boolean& isRootDeclaredHere)
at System.Configuration.BaseConfigurationRecord.GetSectionRecursive(String configKey, Boolean getLkg, Boolean checkPermission, Boolean getRuntimeObject, Boolean requestIsHere, Object& result, Object& resultRuntimeObject)
at System.Configuration.BaseConfigurationRecord.GetSection(String configKey, Boolean getLkg, Boolean checkPermission)
at System.Configuration.BaseConfigurationRecord.GetSection(String configKey)
at System.Configuration.ClientConfigurationSystem.System.Configuration.Internal.IInternalConfigSystem.GetSection(String sectionName)
at System.Configuration.ConfigurationManager.GetSection(String sectionName)
at System.Configuration.ClientSettingsStore.ReadSettings(String sectionName, Boolean isUserScoped)
at System.Configuration.LocalFileSettingsProvider.GetPropertyValues(SettingsContext context, SettingsPropertyCollection properties)
at System.Configuration.SettingsBase.GetPropertiesFromProvider(SettingsProvider provider)
at System.Configuration.SettingsBase.SetPropertyValueByName(String propertyName, Object propertyValue)
at System.Configuration.SettingsBase.set_Item(String propertyName, Object value)
at System.Configuration.ApplicationSettingsBase.set_Item(String propertyName, Object value)
at Microsoft.SqlServer.Configuration.LandingPage.Properties.Settings.set_WindowPlacement(WINDOWPLACEMENT value)
at Microsoft.SqlServer.Configuration.LandingPage.LandingPageForm.OnClosing(CancelEventArgs e)
at System.Windows.Forms.Form.WmClose(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
—————————————-
LandingPage
Assembly Version: 10.0.0.0
Win32 Version: 10.50.1600.1 ((KJ_RTM).100402-1540 )
CodeBase: file:///h:/9a123339f116b0007807ea/x86/LandingPage.exe
—————————————-
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
—————————————-
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
—————————————-
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
—————————————-
Microsoft.SqlServer.Configuration.Sco
Assembly Version: 10.0.0.0
Win32 Version: 10.50.1600.1 ((KJ_RTM).100402-1540 )
CodeBase: file:///h:/9a123339f116b0007807ea/x86/Microsoft.SqlServer.Configuration.Sco.DLL
—————————————-
Microsoft.SqlServer.Chainer.Infrastructure
Assembly Version: 10.0.0.0
Win32 Version: 10.50.1600.1 ((KJ_RTM).100402-1540 )
CodeBase: file:///h:/9a123339f116b0007807ea/x86/Microsoft.SqlServer.Chainer.Infrastructure.DLL
—————————————-
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
—————————————-
Accessibility
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
—————————————-
Microsoft.SqlServer.Management.Controls
Assembly Version: 10.0.0.0
Win32 Version: 10.50.1600.1 ((KJ_RTM).100402-1540 )
CodeBase: file:///h:/9a123339f116b0007807ea/x86/Microsoft.SqlServer.Management.Controls.DLL
—————————————-
System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
—————————————-

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this application or computer (machine.config) must have the jitDebugging value set in the system.windows.forms section. The application must also be compiled with debugging enabled.

For example:

When JIT debugging is enabled, any unhandled exception will be sent to the JIT debugger registered on the computer rather than be handled by this dialog box.

Solution:

You can fix this problem by deleting \users\(your profile)\Local Settings\Application Data\Microsoft_Corporation\ folder. If you have older operating system, use “documents and settings” instead of “user”.

Kailash Aghera

Reset MySQL root password WITHOUT existing root password

September 12, 2010 · Filed Under Web Hosting · Comment 

Sometimes, you may need to reset MySQL root password without existing root password on your web hosting server. You can reset the password by following the below steps:

[1] Stop the MySQL service from the server.

[2] Start the MySQL (mysqld) server/daemon process with the –skip-grant-tables option so that it will not prompt for password.

[3] Connect to mysql server as the root user. You can connect with GUI tool or from SSH or command line.

[4] Update MySQL root password using the following query:

UPDATE mysql.user SET Password=PASSWORD('MyNewPass') WHERE User='root';

Flush the privileges using the following query:

FLUSH PRIVILEGES;

[5] Exit and restart the MySQL service.

For Linux servers, following are the complete steps with commands:

[1] Stop MySQL service:

# /etc/init.d/mysql stop

[2] Start MySQL with –skip-grant-tables:

# mysqld_safe --skip-grant-tables &

[3] Connect to MySQL server:

mysql -u root

[4] Set new MySQL root user password:

mysql> use mysql;
mysql> update user set password=PASSWORD("MyNewPass") where User='root';
mysql> flush privileges;
mysql> quit

[5] Stop and start MySQL service:

# /etc/init.d/mysql stop
# /etc/init.d/mysql start

That’s it. Now, you should be able to access MySQL server using the root password specified in steps 4.

Author: Kailash Aghera

Enable gzip compression on cPanel server

September 9, 2010 · Filed Under cPanel Hosting Tutorials · Comment 
To enable gzip compression on cPanel server, mod_gzip.c or mod_deflate.c module should be installed on the server. You can check the loaded module via SSH. Login to you server and use the following command to check the loaded Apache modules:

/usr/local/apache/bin/httpd -l
If one of the module is installed on the server, you can enable gzip compression for an account by adding required code in .htaccess file. You need to add the following code into the .htaccess file to enable the gzip compression for the domain.

#compress all text & html:
AddOutputFilterByType DEFLATE text/html text/plain text/xml
<Files *.html>
SetOutputFilter DEFLATE
</Files>

Once you add above code, you can verify it from the following link:

http://www.gidnetwork.com/tools/gzip-test.php

The test result should show as follow:

Web page compressed? Yes
Compression type? gzip

Author: Kailash Aghera

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